So you've been invited to participate in a RINGR conversation. Here are some tips to help make it a success...
What is RINGR?
RINGR enables podcasters to record a conversation with anyone, anywhere in the world, and have it sound like you’re in the same room..
To provide the best quality recording, RINGR records the conversation locally on each connected device. After the call is finished, each device uploads the files to the RINGR server which combines them with a little bit of magic and provides the complete file for the host to download.
Great, what do I need?
As a guest, all you need is:
- an internet connection;
- either:
- a computer with Firefox, Chrome or Safari, or
- a mobile device with our free app for Android or iOS.
recommended specifications
For best results we recommend using a mic-and-headphones combo, or a wired headset.
Best results? Yes please! Tell me more...
Your microphone and recording environment are the biggest factors affecting audio quality.
Please do:
- Find a quiet space, ideally with soft furnishings.
- Turn on 'Do not disturb'.
- Close other apps / browser tabs.
- Test your audio setup (Try here).
Please don't:
- Use a bluetooth headset (why?).
- Use speakerphone.
Other recommendations:
Good microphone placement takes practice. Too close and you'll get harsh popping sounds, too far you'll not be heard.
If you're going to skip testing, please move the mic away from your lips - your host will tell you if you are too quiet, they might not notice the popping until it's too late.
What should I do if I want to use an external microphone?
RINGR will work with any mic your OS can use. See here for more.
Okay, I'm ready, how do I join the conversation?
On mobile:
Simply download the free RINGR Mobile app from the Apple App Store or Google Play, then tap the invite code in the email that you received.
On desktop:
Simply click the invite code in the email, then click on 'Open on RINGR desktop' in the browser.
Alternatively, go to https://account.ringr.com/#invite_code/ in Firefox or Chrome and enter your invite code.
After the conversation
When the conversation is finished, your device may still be sending the recording it made to our servers. This normally doesn't take long and you will see a notification when it's done. Please leave the app / browser open for a minute or two, or until you see the notification.
What if something goes wrong?
It's rare, but if you have any issues, take a look at our troubleshooting guide. If you don't find the answer there, drop us a line - we're happy to help.
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